Effective Date: April 6, 2025
1. Data Controller
Dubrovnik Eat With Locals
Address: Ulica Dinka Ranjine 8, Old Town, Dubrovnik, Croatia
Mobile: +385 95 3448 450
Email: info@dubrovnikeatwithlocals.com
2. Data Collected
– Personal identifiers: name, surname, email, telephone number
– Booking details (dates, number of guests, dietary preferences)
– Payment information (if provided upon booking or via link)
– Technical data: IP address, browser type/version, time zone
– Communications (emails, messages via site)
3. Purpose & Legal Basis
– Booking administration and tour facilitation – necessity for contract performance (Art. 6(1)(b) GDPR)
– Communication related to bookings or inquiries – same legal basis
– Marketing communications (newsletters, offers), only with prior consent (Art. 6(1)(a) GDPR)
– Legal compliance (tax reporting, consumer support) – Art. 6(1)(c) GDPR
4. Data Sharing
We share personal data only with:
– Hosts (e.g. Marija & Zlatko) for tour execution
– Payment processors (e.g. Stripe)
– Legal authorities when required by law
No transfer of personal data outside the EU/EEA unless adequate safeguards are in place.
5. Retention
– Booking & payments: retained for tax/auditing for at least 10 years
– Marketing consents retained until withdrawal
– User data deleted upon valid request unless legally obligated to retain
6. User Rights
You have the right to:
– Access your data
– Rectify or delete it
– Restrict or object to processing
– Withdraw consent at any time
– Lodge a complaint with AZOP (Croatian Data Protection Agency)
7. Contact
Questions or rights requests: info@dubrovnikeatwithlocals.com
